As part of our dedication to environmental responsibility, we have implemented a customer-centric approach as shipments and returns policy that encourages sustainability while minimizing our ecological footprint. Join us on this journey as we explore how our shipping and returns policy can contribute to a greener world. At JJAYCE, we believe that every small step counts towards building a sustainable future. By making a conscious choice to shift the responsibility of shipment costs to the customer, we encourage a more thoughtful approach to purchasing decisions. Here’s how our sustainable shipping practices benefit both you and the environment:

By opting for customer-paid shipping, we minimize the number of unnecessary deliveries and returns. This approach ensures that each shipment or return is more deliberate, resulting in fewer overall transportation miles and reduced carbon emissions.

Our team takes great care to consolidate multiple items into a single package whenever possible. This not only saves on packaging materials but also reduces the size and weight of shipments, resulting in fewer vehicles on the road and less fuel consumption. And if possible, we utilize recyclable and biodegradable packaging materials to minimize waste and environmental impact.

men shirt and shorts orange by models Olayinka Ekisola, Jody Peeters and Xander Maas for JJAYCE Roermond
men overall set green plus totebag black by models Stan Verheesen and Jody Peeters for JJAYCE Roermond

While we strive to provide accurate product descriptions and detailed images to enhance your shopping experience, we understand that returns may still be necessary at times.

But we only have one planet on which we are the daily guests. So the least we can try to do is to treat our planet in the best possible way for ourselves and future generations.

To align our returns process with sustainability goals, we have implemented the following measures:

We encourage customers to carefully consider their purchases and ask any questions they may have before placing an order. We are available to provide comprehensive assistance, ensuring that the products you select meet your needs and expectations.

When a returned item arrives at our facility, we thoroughly assess its condition to determine the most sustainable course of action. After that we determine which amount we pay back as described in our general terms and conditions and shipping costs are non-refundable.

Whenever possible, we refurbish and restore products to their original quality before reintroducing them to our inventory, reducing waste and extending their lifespan.

men shirt, shorts and trousers blue by models Marciano Cohen and Xander Maas for JJAYCE Roermond
men shirt, shorts and trousers orange by models Olayinka Ekisola, Jody Peeters and Xander Maas for JJAYCE Roermond

At JJAYCE, we firmly believe that sustainability should be a collective effort. By shifting the responsibility of shipment and return costs to our customers, we promote a more conscious and sustainable shopping experience.

Our commitment to reducing carbon emissions, optimizing packaging, and implementing efficient returns procedures empowers you to contribute to a greener future. Together, let’s make a positive impact on the environment while enjoying the products you love.

Thank you for joining us on this journey.

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